Subtitle Support for Films

Travis Nichols on July 29th, 2014

¿Hablas español? Parlez-vous français ? With Gumroad, your film can. Vi är glada to announce subtitle support on Gumroad. Viewers of your film will now be able to turn on captions in the languages you provide.

When you upload a video file and click Add, you’ll be prompted to upload subtitle files. We accept .SRT, .DFXP, and .VTT (often called .WebVTT) formats. Add as many as you want.

A Subtitles file is essentially a text document with timing prompts. Miracle Tutorials offers a great lesson on creating subtitle files that can be found here.

There are a few options for creating and converting subtitle files. Here are some that we recommend:

http://www.jubler.org/ - free, all platforms
http://subsfactory.traintrain-software.com/ - paid, Mac only

If you already have subtitle files, but they’re not in .SRT, .DFXP or .VTT, convert them with one of the following:

http://subtitleconverter.net/ - free online tool
http://downloads.fyxm.net/SubC—44377.html
- free download, PC


On the buyer side, when streaming a video with subtitles, the activation and selection is simply a matter of pressing the CC button.

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-BÖIKZMÖIND, with English captions

For downloads, subtitle files will be listed on the download page in addition to the video file. To watch the film with subtitles, open the film with VLC player (free and open source) and select “Add Subtitle File” from the Subtitles menu.

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Now you can make the enjoyment of your films available to viewers around the world as well as to those with hearing impairments.

Let us know what you think of this new feature, or if you have any other questions about selling your film with Gumroad. We’re here to help.

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-The Hooping Life en français

In-Stream Buying with YouTube Annotated Links

Travis Nichols on July 24th, 2014

Instant gratification holds a special place in our frenzied hearts. That wonderful, addictive feeling of getting what we want, when we want it diminishes in the face of obstacles. That’s part of why we work to make buying on Gumroad as streamlined and simple as possible.

Now there’s a new way of doing that in the most shared and embedded website on the internet.

Annotations have long been a part of YouTube, but until recently, they have primarily been used to add background information or to link to other videos and channels. Now, Gumroad is on the short list of commerce platforms authorized by YouTube to be linked to via annotation directly within a video’s stream.

What does that mean for you? Viewers of your film/book/game trailer, music video, poetry reading, software patch, etc. can click an in-stream link and easily buy your product. It’s faster, it’s easier, and early evaluation is showing that this trimming of the fat can result in more product views and sales for you.

While logged in to YouTube and on your channel, click Edit on one of your videos. Then click the Annotations at the top. Choose the type of annotation you want, and what you would like the link to say (the Label box). Move it around to where you want the link to go. Then you can choose your colors and font size. The timeline at the bottom will help you find the place where you want to put your annotated link, as well as the Start and End boxes. Finally, enter the URL of your product on Gumroad or your Gumroad Gallery URL. The Link box will automatically check, and the default Video drop down will automatically change to Merch. Play back the video to make sure the link is where and when you want it, double-check your link, and you’re all set. Hit Publish and start sharing.

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Previously, using a video to share and promote your project meant embedding the video in your Facebook feed or blog and linking to it in a tweet along with a separate purchasing link. Suddenly that feels like sending a telegraph to place an order via Pony Express.

Your videos can now be a direct call to action. To learn other ways you can connect your audience with Gumroad, see our Integrations page in the Help Center.

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Loud Music in the Library: The Listen Feature

Travis Nichols on July 8th, 2014

Our new Listen feature allows you to stream audio files you have purchased in your Gumroad account. You can listen to a track on your receipt immediately after purchase, and more importantly, in your Gumroad Library.

When logged in to your account, click on the book icon in the upper-right corner of your browser to access your Library.

If you click on a single track you have purchased, you’ll see a Listen button that will let you stream the track in your browser’s tab. You’ll also have the option to download the track or save it to Dropbox.

When you select an album or audiobook of multiple tracks that you have purchased, you’ll notice a View Product button. This will take you to a list of tracks that you can listen to, download, or send to Dropbox.

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Listen is a free option in addition to downloading your tracks that gives you streaming access on your computer or mobile devices. Listen to an audiobook on your commute. Play a podcast without saving it to your computer.

Go ahead. Go to the Library and crank it up as loudly as you want.

Beautiful Portfolios with Dropr + Gumroad

Travis Nichols on May 22nd, 2014

Joining forces with some of the best sites and plugins around is a cornerstone of our mission to help you make a living doing what you love.

Our newest integration is with Dropr, a stylish online portfolio, creative network, and promotional tool for people who create anything, anywhere. Photographers, designers, illustrators, musicians, filmmakers: here’s your new look.

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Dropr portfolios are clean, customizable, and look the same on every device. You can share pictures, music, videos, and more simply by dragging and dropping. And with Dropr’s Gumroad integration, you can turn your projects into products for sale with a single click.

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In addition to integrating with Gumroad, you can connect your Dropr portfolio to apps such as Twitter, Facebook, Vimeo and Soundcloud to get more traffic to your portfolio and import content from other sites.

And it’s free. No trial period.

You are allotted 20 free uploads followed by 1 free upload per week. Further, referring a friend awards you 5 free uploads (and 5 for your friend). However, if you’re still too prolific for that (way to burn the midnight oil!), you can upgrade to GURU status. With GURU, you get unlimited uploads and huge size limits, and you can use your own name vs. a generated portfolio number. GURU access is $9.99 a month or $99 a year, but if you enter the code ONTHEROAD, you’ll get a free month to check it out.

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How About Recommended Products?

Travis Nichols on April 14th, 2014

You just bought an issue of a digital fashion magazine. Very nice. Say, how about The Ultimate Guide to Cufflinks?

Recommendations from Gumroad is a new opt-in feature that will allow related products to show up after purchases are made. If you enable recommendations, your products will be recommended to buyers of other products, and likewise, after the purchase of your products, related projects will be shown.

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You can turn recommendations on in your settings.

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Once activated, up to three recommendations will appear after a purchase of one of your products is made (once we’re able to recommend related products). Note: a product must have a cover to be included. But of course your products have covers.

How does this work? To find and recommend related products, we look at the intersection of buyers of a seller’s products with buyers of other people’s products. If that “signal” is strong enough, and we deem a product recommendable, we’re show it to the buyer. Recommendations can come from other sellers’ products and/or your own products depending on purchasing habits.

As your sales increase, and as more Gumroad sellers opt in, this feature will become more and more robust.

When a product of yours is purchased via a recommendation, it will show up in your analytics as “Recommended by Gumroad”.

We’d love to hear your feedback on this feature. Please let us know what you think. And if someone out there is working on an Ultimate Guide to Cufflinks, we’re extremely interested.

Your Gumroad Gallery

Travis Nichols on April 9th, 2014

Your profile page is now a customizable gallery. Reorder and scale your covers to showcase your products. Descriptions and buy buttons appear when you hover over covers.

When logged in and on your Gumroad URL, you’ll be able to stretch and reorder your covers in many different ways. Tall columns, multi-tiered rows, large squares flanked by smaller squares. It’s up to you.

You might need to rethink your cover images depending on how you lay out your page. In the video above, you’ll see how images crop when adjusted. Here’s a list of recommended cover sizes in pixels. These are ideal especially if you sometimes share single product pages.

Square: 700 x 700 (single or double)
Tall rectangle: 333 x 700
Wide rectangle: 700 x 333
Wider rectangle: 1066 x 333

Note: A wide rectangle will also serve to keep your purchase button “above the fold” when viewed on an individual product page.

What hasn’t changed is your ability to change highlight and background colors, add a background image, and hide/show projects on your page. This can all be done in the left settings panel.

So if you’re looking for more of a shop feel (with bundle buy), the new gallery view is a great solution.

We love hearing your feedback. Tell us what you think of this updated feature.

Feature Update: Import Customers into Gumroad

Jessica Jalsevac on March 26th, 2014

With no setup fees or contracts, its always been easy to switch to Gumroad. Recently we made it even easier with our new customer import feature. Now you can bring your entire customer list from all other platforms into your Gumroad dashboard with just a couple clicks.

This makes it easy to quickly deliver updated versions of your product and keep customers informed of product announcements all from one place.

Or perhaps you have a digital reward, such as a film or album, that you want to send to your Kickstarter backers. Simply import your backer list and send away. Bonus: Gumroad doesn’t charge for delivering free content!

Here’s how its done:

From your Customers Tab, click “Import” below your buyer list.

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We provide you with a handy template to organize your data for import. Download the template and add in your customers email address (and purchase date if you’d like). Be sure to keep the headers and format as is for smooth importing.

Then just select the appropriate product, and upload your CSV.

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You even have the option to send an update containing all your product’s files to your imported customers, so they’re immediately caught up with one click.

Voila! We hope this helps simplify your life and deliver an even better experience to your customers. As always, we welcome your feedback - let us know what you think at support@gumroad.com, or @GumroadHelp.

 

Updates to Your Product Pages

Travis Nichols on January 6th, 2014

We’re pretty excited about the new features on product pages. Now you can edit all of the buyer-facing attributes of your product and payment process on the page itself. The improved buying flow will let you adjust what your customers will see in real time. Change the purchase button, add attributes, toggle shipping and required info, and more.

Here’s a video walkthrough to show you all of the updates. FULL SCREEN AHEAD!

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We love hearing from you and getting your feedback. Let us know what you think here.

Unzipped: Multi-File Projects

Travis Nichols on December 18th, 2013

Good news for creators with albums of multiple tracks, video series, or other products with more than one component. Previously, the way to list and sell such items would be in single zipped files.

While that’s still available and viable, Gumroad now supports multiple-file projects. Now, after you upload a file, you’ll notice an option to upload more files.

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Go ahead. Add as many as you like.

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On the product’s page, you’ll find that you’ll get _____ is now defaulted to you’ll receive multiple files. If you prefer, you can change that to whatever best applies to your product. You’ll get a PDF and an MP4You’ll get six streaming videos. Your call.

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There are a handful of benefits to uploading a multi-file product rather than a ZIP.

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How will you use this new feature? We love hearing from you. Let us know what you think here.

Together at Last: Automation from Zapier

Travis Nichols on December 11th, 2013

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What are the three most-requested features from Gumroad users? MailChimp integration, AWeber integration, and InfusionSoft integration.

Happy holidays, Gumroadians. Using Zapier, Gumroad users can now automatically add new buyer information to their email marketing service providers. And that’s not all. Zapier users can now integrate Gumroad with hundreds of other web applications to automate tasks.

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Here are some templates to get you going. And this is just handful of what can be accomplished with Zapier.

Purchaser automatically added to MailChimp list.
Gumroad sale → MailChimp subscriber

Purchaser automatically added to AWeber list.
Gumroad sale → AWeber subscriber

Collect a Twitter handle at check-out and automatically thank each new purchaser with a tweet.
Gumroad sale → public tweet

Automatically create a task in Asana after a sale.
Gumroad sale → Asana task

Automatically send an email (up to 100 recipients) after you add a new product to Gumroad.
Gumroad item → Email

Automatically add new product details to a Google Docs spreadsheet.
Gumroad item → Google Doc

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If you’re not already a Zapier user, you can try it for free with unlimited Zaps and tasks. A Zap is a link between two services (a “trigger” and an “action”). Zaps run automatically in the background every few minutes to move and manage data on your behalf. It’s a great way to get apps and web services to work together. After your trial, you’ll be able to find a plan that works for you. Check it out!

https://zapier.com/zapbook/gumroad/

We’d love your feedback on this feature. Let us know what you think here.

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